What you'll learn in the course:

• The Skills of Using Applied Telephone Marketing Techniques
• The Skills of Attracting Customers and Adding them to the Loyal Customers list by using Telephone Marketing Techniques
• The Skills of Note-Taking and Categorizing in Telephone Marketing
• The Skills of Adjusting Speed in Telephone Marketing
• The Skills of Avoiding Telephone Marketing Traps
• The Skills of Increasing Productivity and Effectiveness in Telephone Marketing
• The Skills of Effective Listening in Telephone Marketing
• The Skills of Formulating and Applying Strategies to Deal with all Types of Customers in Telephone Marketing
• The Skills of Designing Telephone Answering Space
• The Skills of call Waiting in Telephone Marketing
• The skills of categorizing and interpreting customer information for negotiation and face-to-face contact invitations